Kicking off 2023 with a bang!
With this release, we have further strengthened the Digital Sales Platform as your end-to-end manufacturing sales solution. From the quotation and proposal generation process, to the aftersales experience, we have focused on improving various aspects of the system to increase productivity and efficiency of both your team and customers, and facilitating deals.
Here are a few highlights of the enhancements made:
eCommerce Sales Portal – Customise Icons
Smoothen the overall user browsing experience with standardised corporate design guidelines
You can ensure a smooth overall user browsing experience for your customers as you further customise elements of the portal to fit corporate branding and design guidelines. The aftersales self-service experience can be a comfortable one for your customers, filled with a sense of familiarity and confidence.
eCommerce Sales Portal – "ATP" check in cart screen
View expected delivery dates before deciding to check out
Your customers are operating under tight deadlines. By providing information on availability and delivery dates directly from the ERP, you can help their purchasers make better decisions, and buy with confidence.
eCommerce Sales Portal – Flexible payment options
Assign appropriate payment methods to individual Accounts
With payments, one size does not necessarily fit all, given various geographical requirements or regulatory restrictions. Thankfully, this is not a problem for customers placing orders on your self-service portal.
You may easily manage a default configuration of payment methods, while allowing for exceptions as necessary.
CPQ - Consolidated configurator experience
Avoid the hassle of navigating between different screens
Changing and editing of sales text is a regular part of the ETO process, where special requests are keyed in, besides the configuration of attributes captured. A Partners section also allows for any deviation in the Ship-to or Bill-to information to be specified.
Taking an extra minute to switch between screens while working on one quote is now a thing of the past as everything can be managed on the same screen. Users are no longer directed to separate screens, and can now enjoy increased effeciency and a smoother ETO quotation process.
CPQ - Improved multi-language support
Prepare proposals of various languages without affecting quote language
Manufacturing is an undoubtedly global business, where language differences prove no barrier.
At the end of the quotation process, when a quote has been approved and is to be downloaded as a PDF for the customer, the proposal may be easily generated in different languages for the appropriate customer office without affecting the quote language.
These are just some of the latest updates we made to the In Mind Cloud Digital Sales Platform. Download the full product release to discover all the new improvements we have made to help our customers be more efficient at manufacturing sales.